Who we are
LogicTech s.r.o. (Reg. No. 19841850) is a Czech company providing fixed‑scope professional services (Tasks)
Registered address Vlkova 532/8 Žižkov Prague Czech Republic 130 00 · Contact admin@finteca.co
Scope of this policy
This policy explains how we collect use share and protect personal data when you browse our site place an order or communicate with us It applies to our website and services and works together with our Terms & Conditions and Refund Policy
What data we collect
- Account and order data name company email order details task brief and any files you upload
- Technical data IP address device/browser information pages viewed timestamps
- Payment data we do not store card numbers payments are processed securely by our acquiring and gateway partners using 3‑D Secure and PCI DSS compliant systems we may receive tokens or status information to confirm payment and fight fraud
- Communications messages you send to us including support requests and feedback
How we use data and legal bases (GDPR)
- To provide our services and fulfill your order creating and managing your Task processing payment delivering deliverables and providing support · legal basis contract performance
- To improve security and prevent misuse authentication rate limiting anomaly detection and fraud prevention including blocking card testing or synthetic identity activity · legal basis legitimate interests and legal obligations
- To communicate with you order updates transactional emails and service notices · legal basis contract performance and legitimate interests
- To improve our website and services quality assurance and aggregated insights · legal basis legitimate interests
- To comply with law record keeping tax accounting and responding to lawful requests · legal basis legal obligations
Uploads files and sensitive data
Do not include passwords payment details or sensitive personal data in briefs or uploads provide only the information necessary for the Task Uploaded files are handled with care stored securely and deleted within 30 days of Task completion unless a longer period is required by law or you ask for earlier deletion
Sharing data with third parties
- Payment processing acquiring banks and payment gateways for secure payments and fraud prevention
- Hosting and infrastructure cloud hosting providers email delivery and storage backups
- Support tools systems that help us respond to requests and ensure service reliability
- We do not sell personal data and we do not allow third parties to use your data for their own marketing
These third parties act as our processors under written contracts they may process personal data only on our instructions and solely for the purposes described in this policy and are prohibited from using it for unrelated marketing
International transfers
Your data may be processed outside the EEA when necessary for payment processing email delivery or support Where we transfer data to countries without an adequacy decision including the United States we rely on Standard Contractual Clauses and safeguards such as encryption access controls and data minimization
Data retention
- Support communications retained for up to 24 months to handle follow‑ups
- Uploads and task files deleted within 30 days of Task completion unless required longer by law
- Aggregated technical data kept in pseudonymized form for up to 24 months
Your rights
Subject to conditions under GDPR you have the right to access rectify erase or port your data and to restrict or object to certain processing where we rely on legitimate interests To exercise your rights contact us at admin@finteca.co
Security
We take appropriate technical and organizational measures to protect personal data including encrypted transport access controls and restricted access to production systems Payments are processed using 3‑D Secure and PCI DSS compliant platforms we do not store card numbers
Children
Our services are intended for business users and are not directed to children under 16 We do not knowingly collect personal data from children
Links
Our website may contain links to third‑party sites We are not responsible for the privacy practices of those sites Please review their policies
Changes to this policy
We may update this Privacy Policy from time to time We will post the new version here and update the effective date For significant changes we may provide additional notice
Contact and complaints
For questions or requests contact admin@finteca.co If you are in the EEA you may also lodge a complaint with your local supervisory authority For Czech Republic this is the Office for Personal Data Protection (ÚOOÚ)